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Legal Information

This page brings together the legal information that infoeldra is required to publish in the United Kingdom, together with a clear explanation of who operates the website, what the site is for, and the rules that apply when you use it. It applies to every visitor, whether you are reading our studio production guides, comparing studio equipment, exploring camera, lighting and sound workflows, or placing an order. This notice was last updated on 6 November 2026 and replaces all earlier versions.

1. Who We Are and What Our Role Is

infoeldra is a professional resource dedicated to studio production in motion. We publish practical material about studio equipment setup, dynamic camera operation, lighting and sound, and the working methods that keep television news bulletins and live shows running smoothly, accurately and on time.

The website is owned and operated by Leading Light Technologies Ltd, a private company limited by shares incorporated in England and Wales, which trades under the name VideoBits. Leading Light Technologies Ltd is the publisher of this website, the party that contracts with customers who buy goods or services through it, and the controller of personal data processed through it for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our role depends on what you are doing. When you read the technical and editorial material on the site, we act as an information provider. When you request a quotation, place an order or ask for support, we act as the supplier of the goods and services concerned, and our Terms and Conditions of Sale apply alongside this notice. Where we point you to a manufacturer, distributor or other third party, we are not acting on that party's behalf and we do not control what it does.

2. Legal Form, Registration Details and Tax Identifiers

We are a private company limited by shares, registered in England and Wales and subject to the Companies Act 2006. The trading disclosures that we must make available on this website are set out below.

  • Company Registration Number: 6496207
  • Place of registration: England and Wales
  • Registrar: Companies House, the registrar of companies for England and Wales
  • Trading Name: VideoBits
  • Legal form: private company limited by shares
  • VAT Registration Number: 925711134
  • Registered Office: Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD

You can confirm our existence, legal status and filing history free of charge on the public register maintained by Companies House, using our Company Registration Number. Our VAT Registration Number appears on every invoice and receipt we issue and should be quoted in any correspondence about value added tax. Prices shown on the site include or exclude VAT as stated at the point of sale.

The company is managed by its board of directors, who are appointed under its articles of association and whose details are recorded on the public register. The directors are responsible for the content published here and for keeping the information on this page accurate. We do not carry on a regulated profession and we are not supervised by a professional body in relation to the material published on this website.

Nothing on this website is an offer or a solicitation to any person in a jurisdiction where that would be unlawful, and nothing here is legal, financial or investment advice.

3. Registered Office and How to Contact Us

Our Registered Office and principal place of business is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD. This is the address at which formal documents may be served on the company and the address to use for written correspondence.

You can also reach us as follows:

  • Email: [email protected]
  • Phone: +44 (0) 300 111 4123
  • The contact form on our Contacts page, which is usually the quickest route for general questions, order enquiries and technical support.

We aim to acknowledge enquiries within two working days and to give a substantive reply within five. Please do not send original documents, equipment or payments to the Registered Office without contacting us first, because that address is not a returns or repairs centre.

For your own protection, keep a copy of anything you send to us, and quote any order or reference number you have been given so that we can deal with your enquiry quickly.

4. Purpose, Scope and Intended Audience of This Website

This website exists to help people who work with moving pictures in a studio environment. Its purpose is to explain how studio equipment is set up and configured, how cameras are operated in dynamic conditions, how lighting and sound are planned and balanced, and how those elements are combined into smooth, repeatable workflows for television news and live shows. Parts of the site also allow you to buy or enquire about equipment and related services.

The site is published in English and is intended primarily for users in the United Kingdom. It is written for professionals and serious enthusiasts, but it is general in nature: it describes common practice rather than the specific requirements of any particular broadcaster, studio, venue or production. If you rely on it in a professional setting, you remain responsible for your own risk assessments, method statements, licensing and health and safety obligations.

If you access the site from outside the United Kingdom, you do so on your own initiative and are responsible for complying with the laws that apply to you.

5. Access to the Website and Acceptable Use

You may browse most of the site without registering. Some features, such as placing an order or requesting a quotation, require you to give accurate details, and you are responsible for keeping any account credentials confidential and for activity carried out under your account. You must be at least 18 years old to place an order.

5.1 What you must not do

  • use the site for anything unlawful, fraudulent or misleading, or in breach of any applicable regulation;
  • copy, scrape, republish or resell substantial parts of the site, or use automated tools to harvest content or contact details;
  • attempt to gain unauthorised access to the site, its servers or any connected system, or interfere with its normal operation, including by introducing viruses or other harmful code;
  • post or transmit material that is defamatory, discriminatory, obscene or infringing, or that misrepresents your connection with us;
  • remove or obscure copyright, trademark or other proprietary notices.

5.2 What happens if you break these rules

We may suspend or withdraw access to the site, cancel an order or refuse service where we reasonably believe these rules have been broken, or where we are required to do so by law. We may also report suspected criminal activity to the relevant authorities and co-operate with them. If you believe your access has been restricted in error, please contact us using the details in section 3.

6. Ownership of Content, Trademarks and Permitted Use

All content on this website, including text, photographs, diagrams, illustrations, video, audio, page design, code and the selection and arrangement of the material, is owned by Leading Light Technologies Ltd or is used under licence, and is protected by copyright and related rights.

You may view, download and print pages for your own internal, non-commercial use, and you may quote short extracts with a clear acknowledgement and a reference to this website. You may not reproduce, adapt, distribute, sell or make available substantial parts of the site, or use our content to train or develop automated systems, without our written permission.

The names Leading Light Technologies Ltd and VideoBits, together with our logos and page designs, are our trade marks or trading names. Other product and company names mentioned on the site, including manufacturers' names and equipment model numbers, are the trade marks of their respective owners and are used for identification only. Their use does not imply any endorsement, sponsorship or affiliation.

7. Accuracy, Availability and Limits of Our Liability

7.1 Technical information

We take care to describe equipment, settings and workflows accurately, but studio practice changes quickly and manufacturers update their products without notice. Technical material is provided for general guidance and may not reflect your particular equipment, firmware version, venue or production. Always check the manufacturer's own documentation and follow your employer's safety procedures before changing a rig, a camera configuration or a live workflow.

7.2 Availability

We aim to keep the site available and free from errors, but we do not promise uninterrupted or error-free service. The site may be unavailable during maintenance, updates or events outside our control, and we may change, suspend or withdraw any part of it without notice. We do not guarantee that the site or the servers that host it are free from viruses or other harmful components.

7.3 Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of production time or loss of data arising from your use of the site or your reliance on its content. Where we are liable, our liability is limited to the amount you paid us for the goods or services concerned or, if you have not paid us anything, to a nominal sum.

7.4 Liability we do not limit

Nothing in this notice excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by the Consumer Rights Act 2015 where you deal with us as a consumer, or for anything else that cannot lawfully be excluded. Your statutory rights are not affected.

8. Links to Other Websites and Third-Party Content

This website may link to manufacturers, standards bodies, training providers, retailers and other third-party sites, and may embed content such as video. Those links are provided for convenience and information only. We do not control third-party sites, we do not review their content, and we are not responsible for their goods, services, security practices or privacy arrangements. A link is not an endorsement.

If you follow an external link, you leave our site and the terms and policies of the destination website apply. If you believe a link on our site is broken, misleading or points to unlawful material, please tell us and we will look into it.

9. Other Policies That Apply to This Website

This legal information page is one part of a set of documents that together govern your use of the site. You should read them as a whole. They are all available from the footer of every page, and you can also request a copy from us.

9.1 Privacy Policy

Our Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with and the rights you have under the UK GDPR and the Data Protection Act 2018, including your rights of access, rectification, erasure, restriction, objection and portability. It also explains how to complain to the Information Commissioner's Office. Where we act as data controller, the legal bases we rely on include your consent, the performance of a contract, our legitimate interests and compliance with legal obligations.

9.2 Cookie Policy and PECR

Our Cookie Policy describes the cookies and similar technologies used on this site, including those needed for the site to work and those used for analytics and preference storage. It is provided under the Privacy and Electronic Communications Regulations (PECR). Our site-wide cookie banner lets you accept or reject non-essential cookies, and you can change your choices at any time through the banner or your browser settings.

9.3 Terms and Conditions

Our Terms and Conditions set out the contract between you and us when you buy goods or services: how orders are placed and accepted, prices and payment, delivery, risk and title, warranties, our right to make changes, and the circumstances in which a contract may be ended. Where this notice and the Terms and Conditions differ, the Terms and Conditions prevail so far as the sale of goods and services is concerned.

9.4 Payment and Refund Policy

Our Payment and Refund Policy explains the payment methods we accept, when payment is taken, and how returns, refunds, repairs and replacements are handled, including the cancellation rights that consumers have under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

10. Orders, Prices and Consumer Cancellation Rights

Prices, stock and specifications shown on the site may change and are confirmed only when we accept your order. Prices include VAT where indicated. Consumer orders placed at a distance may normally be cancelled within 14 days of delivery without giving a reason, provided the goods are returned in a resalable condition; made-to-order items, hygiene items and sealed items that have been opened may be excluded, and the full rules are set out in the Payment and Refund Policy. These rights are additional to your rights under the Consumer Rights Act 2015, which requires goods to be of satisfactory quality, fit for purpose and as described.

11. Applicable Law, Courts and Dispute Resolution

This notice and any dispute or claim arising out of or in connection with it, or with your use of this website, are governed by the law of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom where you live, and you benefit from any mandatory consumer protections of that jurisdiction. Otherwise, the courts of England and Wales have exclusive jurisdiction.

If something goes wrong, please contact us first using the details in section 3: most problems can be resolved quickly that way. Consumers may also seek advice from Citizens Advice or a trading standards service. We are not obliged, and do not agree, to participate in alternative dispute resolution before a certified ADR provider, and we do not participate in the online dispute resolution platform operated by the European Commission.

12. Changes to This Notice and Your Contact Route

We may update this page to reflect changes in the law, in our business or in the way the site works. The version published on this page at the time of your visit is the version that applies, and the date at the top of the page shows when it last changed. Material changes will be highlighted on the site for a reasonable period.

If you have a question about this notice, a concern about content published here, or a request about your personal data, contact us at [email protected] or by post to our Registered Office at Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD. We prefer to resolve concerns directly and we will respond to formal complaints within a reasonable time, normally within 14 days.

Company Registration Number: 6496207 | VAT Registration Number: 925711134 | Registered in: England and Wales | Registered Office: Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD | Email: [email protected] | Phone: +44 (0) 300 111 4123